FREQUENTLY ASKED QUESTIONS

JUST DIAL CARDS - FREQUENTLY ASKED QUESTIONS

Charge up your phone

Who is this for?

Which phones can I charge up?

What will the call cost?

What happens if I have a problem?

Make your call

Which access number is best to use?

How many calls can I make?

How can I top-up?

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Who is this for?
Absolutely anyone and everyone, if you make international calls, from a mobile - and want low, low rates coupled with absolute convenience then topup2talk is the service for you.

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Which phones can I charge up?
The top up by text message service works from popular UK mobile providers such as T-Mobile, Vodafone, O2, Orange or 3G mobiles. Other providers may also allow the service. Please check with your provider if you are uncertain.

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What will the call cost?
When topping up via text message, the text message request you send for a £5 or £3 top-up will be charged at your standard mobile operator's text rate. For £3 top ups, each of the two text messages you receive will cost 150p and will be credited individually one at a time.

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What happens if I have a problem?
Go to the contact us section of the website and tell us exactly what is wrong and we will investigate and fix the fault for you as soon as we can. Click here

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Which access number is best to use?
You can use the access number 0207 124 6666 if calling from a mobile as this may be part of bundled free minutes you may have on your particular mobile contract. Or if you have free national /local calls from your home/office phone.

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How many calls can I make?
As many as you want - you can use the Just Dial card service any time of the day or night and can keep making calls up until your credit runs out. Remember you can top up any phone you want at any time.

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How can I top-up?
Text the message CREDITMENOW to the number 80550. You will receive a reply text with a PIN worth £5 call credit.

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Back to Just Dial card page - Click Here